Privacy Choices
Manage your data, consent, and privacy preferences.
In compliance with applicable data protection laws, including the DPDP Act 2023, we empower you with clear choices regarding your personal data. Below are the mechanisms available to you to exercise your privacy rights within the Crilam Loyalty ecosystem.
Update Profile Information
Keep your contact details and user category accurate and up-to-date.
Withdraw Optional Consent
Revoke consent for non-essential data processing, such as marketing communications.
Manage Notifications
Control push notifications for claim status, wallet updates, and service notices directly from your device OS.
Request Data Access
Request a summary of the personal data we hold about you.
Request Correction
Request correction of inaccurate or incomplete personal data if you cannot update it via the app.
Request Account Deletion
Permanently delete your account, personal data, and forfeit your wallet balance.
Escalate Grievances
Contact our appointed Grievance Officer regarding any data protection concerns.