How Crilam Loyalty Works

A step-by-step guide to scanning, claiming, and tracking your rewards.

01

Registration & Login

1. Registration

Install the app, register using your mobile number, complete your profile, and accept terms to get started with Crilam Loyalty.

2. Secure Login

Access your account seamlessly using a secure OTP verification or fast password login flow.

02

Scan Securely

Easily validate authentic Crilam Decorative products using our high-precision QR scanner.

  • Open the built-in QR scanner
  • Allow camera permissions
  • Frame the product QR code
  • Instant server validation
03

Claim Result Statuses

Upon scanning, your request is evaluated in real time. Below are the possible status outputs:

Claim Successful: Points/Reward credited instantly to your account.
QR Already Claimed: This code has already been redeemed previously.
QR Expired: The validity period for this promo QR code has passed.
QR Blocked: Code flagged for verification. Contact support.
Network Error: Connection timed out. Please retry scanning.
04

Loyalty Wallet

Track your earned points and transaction history seamlessly. Credit appears only after a successful server-confirmed claim. Your total balance is calculated and updated in real-time based on recorded valid transactions.

"Redemption availability, methods, limits, verification requirements, and timelines will be governed by active Crilam Loyalty program terms."