Request Account Deletion

Submit a request to permanently delete your Crilam Loyalty account and associated personal data.

Important Information

  • Account deletion is permanent and cannot be undone.
  • All unused wallet credits will be forfeited immediately upon account deletion.
  • Your complete scan and claim history will be purged from active systems.
  • Legally required financial and audit records may be retained according to Indian DPDP guidelines.

Step 1: Identify Your Account

Enter your registered mobile number to receive a verification OTP.